Frequently asked questions

Quick answers about our sourdough, ordering, pick-up and storage. Still have a question? Message us on WhatsApp.

Is your sourdough very sour?

No. Yi Bakehouse sourdough is made to be mild, with just a gentle tang, so it is easy to enjoy even if you usually find sourdough too sour.

How far ahead should I order?

Please order at least 2 days ahead. Sourdough needs time to ferment slowly, so we start your dough well before your pick-up day. Choose your pick-up date at checkout.

Where do I collect my order?

You can collect from Yi, or we will arrange a convenient pick-up point with you. We send the location and time by WhatsApp after you order.

Do you deliver?

Not at the moment. All orders are for pick-up, which keeps the bread fresh and the price fair.

How can I pay?

You can pay online at checkout, or choose bank transfer or DuitNow QR and send us the receipt. Your order is confirmed once paid.

Why is there a minimum for ciabatta, cinnamon rolls and buns?

They are baked as a tray, so ciabatta, cinnamon rolls and soft buns all start from 4 pieces per flavour. Loaves and focaccia have no minimum.

How much does a sourdough loaf cost?

Our sourdough loaves start at RM22 for the plain country loaf. Flavoured loaves are RM25 to RM32.

How should I keep my sourdough?

Keep it cut side down on a board or in a paper or cloth bag for 2 to 3 days. For longer, slice and freeze, then toast straight from frozen. See our storage guide for more.

Can I freeze sourdough?

Yes. Slice the loaf first, freeze in a bag for up to a month, and toast the slices straight from frozen.

What is in your bread? Do you use nuts?

Our bread is made with wheat flour, water, salt and a natural starter, plus the fillings named on each product. Some bakes contain nuts, cheese or dairy, and everything is made in a home kitchen that also handles nuts, dairy and seeds. See ingredients and allergens.

Is sourdough healthier than normal bread?

We are bakers, not doctors, so we do not make health claims. What we can say is that our sourdough is slow-fermented with a natural starter and has no added preservatives.

Can I order for a party or as a gift?

Yes. For bigger orders or gifts, message us on WhatsApp a few days earlier so we can plan the bake.